Refund Policy

What items are returnable?

You can return your items within 3 days of receipt of your shipment.

• They must be in original condition
• In the original packaging 

Free gifts or promotional items are not returnable!

 

I did not use my items, but I lost their tags/labels, can I still return them?

come on,try harder.find the tags and labels then return your items.

 

I did not like my received items, what can I do?

No problem: you can return it immediately using our return & exchange facility.

 

Can I get my refund in cash ?

You can receive a refund through any payment method that you originally used to make the purchase.

 

I do not want an exchange, I want to return the product?

You can return the product and receive a refund in the same manner as your original payment.

 

 Are there any charges for return?

• There are no charges for return
• Original shipping charges are non-refundable
• You are responsible for the charges of the return shipping

 

By purchasing from www.dubaisneakers.ae you accept and agree these terms and service.